Contact Us
We welcome questions, feedback, corrections, and suggestions from our readers. If you have spotted an error in our content, have a question about Chicken Road, or want to share your experience as a UK player, we would like to hear from you.
How to Reach Us
The best way to contact the Chicken Road UK team is by email.
Email: [email protected]
We aim to respond to all enquiries within two working days. Please note that we may take longer during busy periods, but all messages will receive a reply.
What We Can Help With
- Content corrections: If you have found a factual error or outdated information on any of our pages, please let us know and we will investigate and update promptly.
- General questions: We are happy to answer questions about how Chicken Road works, the crash game format, or how to find UKGC-licensed operators.
- Player feedback: If you would like to share your experience with Chicken Road for potential inclusion in our reviews section, we welcome balanced, honest accounts from UK players.
- Partnership enquiries: For advertising, affiliate, or business-related enquiries, please include "Partnership" in your email subject line.
What We Cannot Help With
Please note that we are an independent informational website, not a casino or gambling operator. We cannot assist with the following.
- Account or deposit issues: If you are having problems with a specific casino or operator, please contact that operator's customer support team directly. If the issue is unresolved, escalate to the operator's ADR (Alternative Dispute Resolution) provider.
- Withdrawal or payment queries: These must be directed to the operator that holds your account.
- Game technical support: For bugs or technical issues with Chicken Road itself, contact the operator where you are playing or InOut Games (the developer) through the operator's support channels.
- Gambling complaints: Formal complaints about licensed operators should be directed to the operator first, then to their ADR provider, and can also be reported to the UK Gambling Commission.
If You Need Gambling Support
If you or someone you know is struggling with gambling, please reach out to one of these free, confidential services.
- National Gambling Helpline: 0808 8020 133 (free, confidential, 24/7)
- GamCare: gamcare.org.uk
- BeGambleAware: begambleaware.org
- GamStop (self-exclusion): gamstop.co.uk
These organisations provide expert support and are entirely independent of gambling operators. They are free to access and completely confidential.
Privacy
Any personal information you provide when contacting us will be handled in accordance with our privacy policy. We do not share personal data with third parties for marketing purposes.